In case of such cancellation of your reservation, we will issue you a refund of the total amount paid by you to us in advance for the specific reservation, less applicable cancellation fees and support facility fees. Within thirty (30) days of your purchase, merely get in touch with us and provide your booking information to ask for a refund. Kindly provide your booking ID (sent via SMS and email after booking). We take customer feedback incredibly seriously and will use it to improve our product and level of service continuously, so if you'd like, please let us know why you're asking for a refund. Refunds are typically processed within 21 days after the requested date and are only valid for the amount you paid us in advance for the particular booking. Cancellation fees, if any, will be deducted from refunds.